Our Services
Quality Control
QC procedures have been implemented to oversee all aspects of the production process. Some QC personnel are only available for certain production staff, some QC personnel engaged in conducting random inspections at different phases, some other QC personnel attached to the Sales Office who are responsible for final monitoring and testing of finished products before delivery to clients.
Respond to customer's demands
In order to promptly respond to customers' demands, our experienced sales force are always ready to answer questions, handle inquiries, and respond to feedback, they are requested to respond at the same day when they receive. These staff also work with our designers on OEM orders in accordance with customized requirements or supplied samples.
FAQ
1. What's the sample lead time usually?
Simple:5-7days
Special:7-10days
2. What's the production lead time usually?
30-40days after samples approval and order /confirm/ied
This is the reference time at normal season, to be finalized for every order.
3. What's the MOQ usually?
Hat, Cap, visor, beanie, knitted scarf, knitted gloves, bags: 1000pc
Head band: 3000pcs
Wristband: 3000 pairs
Bandana, embroidery emblem, other scarf, other gloves: 5000pcs
If the order quantity is less than MOQ, it is workable with stock fabric, price is higher. Please contact us to discuss.
4.How much do you charge for samples?
2pcs and less: free
courier freight to be collected
5. Are there any setup charges for special accessories like metal emblem, special printing?
Yes, these charges will be returned when order quantity matches the required.
6. Are the above conditions negotiable?
Yes, please contact us to discuss